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The hidden costs of manual property management: What to look for and how to avoid it

the hidden costs of manual property management what to look for and how to avoid it - The hidden costs of manual property management: What to look for and how to avoid it

Share this In a world being driven by technology, doing things the old fashioned way has gone a little out of fashion. It may seem easier to manage your property in a notebook or even with an Excel spreadsheet but this kind of manual processing could be costing you a lot of time and money. One of the most important Read more…


B&B training courses: A guide for small property managers

bb training courses a guide for small property managers - B&B training courses: A guide for small property managers

Share this When you open or take ownership/management of a bed and breakfast, there will be a learning curve. If you’re new to this type of work, various types of training may need to be done if you want to run the business successfully. Running a small property can be incredibly rewarding but there’s a lot to handle and usually Read more…


Coronavirus (COVID-19) recovery insights for boutique accommodation providers: Targeting the domestic tourism market

coronavirus covid 19 recovery insights for boutique accommodation providers targeting the domestic tourism market - Coronavirus (COVID-19) recovery insights for boutique accommodation providers: Targeting the domestic tourism market

Share this While large-scale travel will be one of the last facets of normal society to recover from the 2020 Coronavirus pandemic, domestic tourism will be the first signs of it. With lockdown and social distancing restrictions easing across the globe, domestic tourism is set to play a vital role in the rebuilding of economies and act as an indicator Read more…


Little Hotelier’s COVID-19 toolkit: Overcoming Coronavirus with strong measures for today, and readiness for tomorrow

Share this We’ve compiled learnings from across the globe so you can have information that offers immediate recommendations for the questions you have today, and practical plans to prepare for the rebound. Table of contents Should I be relaxing cancellation policies? Yes. The waiving of cancellation fees is widespread across the industry for hotels, OTAs, and airlines. It will help Read more…


What to do when a guest complains at your B&B

what to do when a guest complains at your bb - What to do when a guest complains at your B&B

Share this Even at your most charming and doing your best to tick all the boxes at your B&B it’s likely a guest will, at some point or another, have a complaint or negative feedback to relay. Our world is internet-driven and customers have more power than ever before (which is a good thing if a customer has a positive Read more…


How To Cater For All International Guests At Your B&B

how to cater for all international guests at your bb - How To Cater For All International Guests At Your B&B

Share this Within the hospitality and travel industry you will have a lot of international guests visiting, and even working at, your establishment. Here’s how you can be culturally inclusive and cater for any international guest who visits your B&B… Be Conscious Of Dietary Requirements It is important to collect data from your guests and ensure you have a familiar Read more…


Why you should register your B&B for a sustainability label

why you should register your bb for a sustainability label - Why you should register your B&B for a sustainability label

Share this In the last few years sustainability has become a major talking point for businesses around the world. Public awareness and curiosity regarding sustainability has grown. People want to know how a company is operating, and if they are taking the necessary steps to ensure they are not affecting the environment in a negative way. Since today’s hotel guest Read more…


What really motivates B&B staff

what really motivates bb staff - What really motivates B&B staff

Share this As the B&B owner and operator, your business is more than just a way to earn income — it’s your life. You eat, breathe and sleep your B&B, but you can’t be everywhere at once. This is why you rely on your staff to be the face of your brand. Knowing that your staff will have a direct Read more…


The dos and don’ts of listing your property on Airbnb

the dos and donts of listing your property on airbnb - The dos and don’ts of listing your property on Airbnb

Share this Creating a B&B listing on Airbnb is a great way to generate more bookings for your brand, as there are certain travellers who only look to Airbnb for their accommodation. However, not every property listing is created equal. There are some things you definitely should do when creating your B&B listing, and also some things you should avoid… Read more…


How you can run your B&B 24/7 remotely

how you can run your bb 24 7 remotely - How you can run your B&B 24/7 remotely

Share this Establishing any business and excelling in it is not something that happens overnight. Starting a B&B or small hotel is no exception, especially if you are new to the hospitality industry. With countless factors to consider before opening a property to the public, and even more to contend with once your are running your business day-today, it can Read more…


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