Your Bed and Breakfast Leading Resource
December 11, 2020
Share this Setting your property up for success means adjusting with the times and updating your approach every so often. In today’s world, technology is starting to dominate, particularly when it comes to the travel and hotel industries. Guests are predominantly booking online, and most properties are now starting to use software to manage and run their business, as well Read more…
August 5, 2019
Share this Naturally, if you own or manage a small hotel or accommodation business, it’s your job to make sure everything runs smoothly. This includes all the daily operations of your property, from managing incoming reservations, to attending to guests, to ensuring the property is properly cleaned and maintained. By now you’ve realised the most effective way to do this Read more…
July 30, 2019
Share this When you think about a front desk system at your property, where does your mind wander? If you start thinking about the ‘system’ you have in place to organise and update your excel spreadsheets or physical notebooks then you’re missing out on the huge opportunities a real front desk system can deliver to your small hotel. If you Read more…
July 26, 2019
Share this It’s important for you to evaluate your technology every once in a while, and make an effort to optimise the core functions at your B&B. By making sure your technology is adapting to the latest industry trends and innovations, you will be able to provide your guests with a superior experience while simultaneously streamlining your management tasks and Read more…
July 24, 2019
Tuesday, July 23rd, 2019 Share this A guest’s arrival and check-in at your property is the most important part of their customer service journey. You want them to walk in and feel recognised, attended to and most importantly welcomed. This is their first impression of your property after all. The check-in and check-out process at a hotel should be simple, Read more…
July 22, 2019
Tuesday, July 23rd, 2019 Share this To increase front desk efficiency and improve the guest experience at your property, it’s essential to have a property management system (PMS) in place. Whether you’re familiar with the term “PMS” already or have only just heard of it, you’ve come to the right place. We’ll start with the basics of what this technology is, Read more…
